Job Title: IT Manager
Reports to: Chief Information Officer
Department: Information Technology
Location: Head Office

Context:
The IT Manager is responsible for maintaining, supervising, developing, coordinating all the issues related to the IT work system within the Bank and to work with all departments to ensure that their IT facilities and equipment are installed and maintained.

Main Responsibilities and Tasks

Maintaining, supervising, developing, coordinating all the issues related to the IT work system within the Bank and to work with all departments to ensure that their IT facilities and equipment are installed and maintained. This includes:

-  Operational responsibility for the server, workplace and network infrastructure of the entire bank including the branches
-  Administrative and operational responsibility for the core banking system and attached components
-  User support for all central and workplace systems (MS Windows, MS SQL, banking applications, e-mail), derivation and realization of improvements
-  Administration of the whole IT environment – from ad-hoc solving printer problems over the daily backup up to the development and testing of disaster recovery scenarios
-  Guaranteeing IT security and operational standards of the banking system providers
-  Strategic planning of the future system environment as well as investment and cost calculations together with the CEO and corporate headquarters
-  Assess, negotiate with and direct external providers while meeting the budget targets
-  Responsible for overall IT Service Management – monitoring the performance of IT services, policies, procedures and all related IT components with the view to producing a capacity plan predicting IT resources needed to achieve agreed service levels
-  Maintains bank’s effectiveness and efficiency by defining, delivering, and supporting strategic plans for implementing information technologies
-  Developing new audit programs, check lists, working papers, etc. for assigned areas and continuously revise and improve them

Database administrator
-  Management of MyMBS and MS SQL DB
-  Operate and administrate database server and back office server (MS Win2008, MS SQL)
-  managing database access
-  writing reports, documentation and operating manuals
MyMBS administrator
-  Administrative and operational responsibility for the core banking system and attached components

- Training and knowledge transfer within the IT team
- In country project management of complex IT projects
Team Leadership including
- anticipating and taking action regarding issues that may inhibit the progress of the team’s work and ability to meet deadlines
- staff management: Career growth, absence management, etc.

Responsible for
-  Anticipating, identifying and promptly addressing tasks and issues that arise in his/her area of responsibility that are not specified in the job description.
-  Ensuring that his/her manager is aware of these tasks and issues.

Required to comply with the Bank’s Code of Conduct, to treat clients, colleagues and suppliers according to the code, and inform his/her superiors about any violation of the code

Necessary experience and knowledge
• Degree in Information Technology or Business Information Technology or comparable qualification
• At least 5 years of professional experience in an operational IT role
• Certification in system software
• Evidence of sound experience in:

-  Administering modern MS Windows server and PC environments (hardware, operation system, MS Office, SQL database, network connections)
-  IT security tools and methods
-  Backup and recovery procedures
-  Problem solving, analytical and process oriented
-  IT project work
-  Selecting providers and negotiating contracts
-  Windows batch scripting and Linux
-  Knowledge in operating an T24/MyMBS environment is an advantage

• Ability to communicate effectively both in writing and orally in English
• Ability to take responsibility and work on own initiative
• Good knowledge in training and staff development:
-  Effective leadership of employees and providers
-  Openness to learning new technologies and methodologies

Results expected to achieve
 Operationalize the local IT strategy
 Perform the IT budget planning and meet the target figures together with CIO
 Prevent unplanned downtimes of the systems and infrastructure by proactive actions
 Support business project planning and manage IT related parts within the defined frame
 Reach and maintain IT Security standards given by local authorities, ABR and AccessHolding/LFS

Interested candidates should click Apply button and fill the recruitment form attached, not later than May 14th 2018. No physical delivery of CVs will be accepted

[NOTE: Please state the POSITION NAME in JOB Title in the subject Only shortlisted candidates will be contacted.

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